Hello! Vanakkam! Namaste! Hola!
Ciao! Oi! Hallo! Bonjour!
Merhaba! Ni Hao! Konnichiwa! Annyeonghaseyo!
My name is Ramya Mahendran (RM in short). My pronouns are she/her/hers. By profession, I am a mixed-methods UX researcher with 15 years of industry experience, equipped for senior researcher and leadership roles. By calling, I am a humanity-centered design thinker, business model coach, innovation manager, and startup consultant. I artfully combine the languages of human factors, technology, design, and business.
My
RESEARCH METHODS:
My
DESIGN TOOLKIT:
A Mixed-Methods Design Approach: As a mixed-methods design thinker, I artfully combine my knowledge across various disciplines to create holistic, user-centered solutions. Here are few of the types of design I have learnt over the years, My passion for design has led me to research and document over 150 global design types.
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PROTOTYPING Methods:I am a big believer in "show and tell," and I use rapid iterative prototyping to visualize my ideas. My goal is to engage people and their senses, which is why I focus on creating omnichannel experiences with multimodal interfaces.
Digital
Prototyping
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Clickable Prototyping (HTML & CSS)
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Digital Wireframing
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Storyboarding
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Concept Sketching
Physical Prototyping
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Paper Prototyping
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3D Model Prototyping (clay & sustainable materials)
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Service Design Mock-ups
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Role Playing​ and improvization
My
Design Artifacts:
CREATIVITY TOOLS: I often use a core set of creative and design tools. When a new challenge requires it, I'm always ready to create my own frameworks to find the right solution.
My
TECHNOSTACK:
Research Platforms:
UserTesting | UserZoom | UserInterviews | Optimal Workshop | Dovetail
Surveys:
Qualtrics | Typeform | Google Forms | SurveyMonkey
Analysis:
Excel | R Studio | JASP
Design & Prototyping:
Figma | Canva | Procreate | Paper Prototypes
AI & Transcription:
Copilot | ChatGPT | Gemini | Perplexity | Otter.ai
Scheduling:
Calendly | When2Meet | Microsoft Teams
PM & Contracting:
Trello | ClickUp | Adobe | DocuSign
DESIGN AIDES:
Camera and mobile photography | A/V recording equipment | Paper and digital note taking tools
Documenting and REPORTING:
Microsoft Office Suite (PowerPoint, Word, Excel) | Google Office (Slides, Sheets)
My
STRENGTHS:
GALLUP STRENGTH FINDER TOP 5 STRENGTH'S of RM
MAXIMIZER
RM focuses on strengths as a way to stimulate personal and group excellence. She seeks to transform something strong into something superb.
ARRANGER
RM can organize, but her flexibility complements this ability. She like to determine how all of the pieces and resources can be arranged for maximum productivity
CONNECTEDNESS
RM has faith in the links among all things. She believes there are few coincidences and that almost every event has meaning
IDEATION
RM is fascinated by ideas. She is able to find connections between seemingly disparate phenomena.
LEARNER
RM has a great desire to learn and wants to continually improve. The process of learning, rather than the outcome, excites her.
My
EDUCATION:
Bentley University: McCallum Graduate School of Business
2024-2026
Master’s in Science
Major: Human factors in Information Design
Cumulative GPA: 3.76
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User Experience Center Graduate Assistantship (UXC GA)
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Research Assistant, User Experience Center
SATHYABAMA University [WES Certified]
2008-2010
Master’s in Business Administration
Major I: Finance
Major II: Human Resources
Cumulative CGPA: 7.86
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Youngest Executive MBA Candidate
SATHYABAMA University [WES Certified]
2004-2008
Bachelor's in Engineering
Major I: Computer Science
GPA: 3.8
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Department Top 5
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Campus Placed at Cognizant Technology Solutions
My
CERTIFICATIONS:
DESIGN THINKING EXPERT
April 2015
Virginia University, Darden School of Business
MASTERING BMC and VPC
FEB 2018 - June 2022
Strategyzer
ENTREPRENEURSHIP: LAUNCHING INNOVATIVE BUSINESS
April 2015
Virginia University, Darden School of Business
Jobs To Be DONE (JTBD) EXPERT
March 2015
New Market Advisors
Innovation Accelerator
March 2015
Apollo Education Group
Human Subjects Protection Research
October 2024
CITI Program
Accessibility: How to Design for ALL
June 2023
Interaction Design Foundation (IxDF)
1000 mentorship minutes
April 2024
ADPList
Community police academy
April 2024
Bentley University Police Department (BUPD)
Over 40 certifications in design, startup, entrepreneurship, innovation, management, creativity, storytelling, and leadership from platforms such as Coursera, LinkedIn Learning, IxDF, NovoEd, and Acumen Academy
Lets connect
Address
Waltham, MA
